 - 5 Star Rating from Yelp.com
8/25/2009
A Brand New Look Consumer Testimonial
aamina g. - Los Angeles, CA
My car looked brand new when these guys were done with it-- what more is there to say? As if that weren't enough, I was treated with the utmost honesty and respect, and my car was done straight away.I can't imagine having my car worked on anywhere else. |
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- 5 Star Rating from Yelp.com
7/16/2009
A Cement Solid Customer Review
Anh T. - Los Angeles, CA
Not too long ago, a complete retard of a cement truck sideswiped the whole passenger side of my poor Ceci. Not familiar with any body shops in my area, I checked out a few places for estimates. Although Network wasn't the cheapest, it was more important to get quality work done. Anthony and Ralph were pretty straight with me, and I actually didn't feel like a naked baby in a stingray tank. Sometimes, such a feeling can be titillating, but not in this case.
Within a week, I was able to get my car back (thank god, because I hate driving those shitty rental cars!). And to be honest, it looked better than before (I had a couple of dings -- hey, I'm Asian).
Luckily, I remembered that I was supposed to get a free detailing job for citing Yelp as my reference. Although I ended up having to leave my car for another day, Ceci came out as a sparkling version of my pimpstress-mobile. |
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- 5 Star Rating from Yelp.com
7/7/2009
A 'Ralph' Saves the Day Repair Review
Aaron M. - Los Angeles, CA
Recently rear ended a Corrola on the 101S on the way home from work. Seeing how I drive an American made 2002 Chevy Tahoe, you would think damage would be to a minimum...guess again. I am somewhat car savy and could tell right away that my grill, bumper, trans cooler and radiator were shot. I got referred to Network Autobody and was very happy with the way they handled things. I spoke with a gentleman named Ralph who made sure that I recieved a detailed decription of all the repairs being done, a rental car for the duration of those repairs, and had my car fully detailed before returning it to me. I have my car back now and am stoked on the way it turned out...looks like new. much thanks to Ralph and the whole network crew for getting me my rig back. |
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- 5 Star Rating from Yelp.com
6/15/2009
A 'Personalized' Customer Review
Mark N Phoebe G.. - Los Angeles, CA
This is a long overdue compliment. I wasn't quite sure as to how the procedure works with the insurance company and the adjuster and everything, it was more than overwhelming, but since day one Anthony was more than kind and helpful with everything, filling me in with every bit of detailed information and walking me through the whole process step by step. When i went to the shop Ralph was able to give me helpful advice and was more than understanding of my situation and was willing to help me repair my car as much as possible regardless. This kind of service given by Anthony and Ralph is sadly rare nowadays. Now this is the amazing part, in comparison to some other auto body shops that like to lag as much as possible, Network started on my car on a Tuesday and was able to finish by the end of that Thursday, with a much well-done job. I am not quite sure if this price they gave me was cheap or expensive since i went through insurance, but i felt it was absolutely reasonable, especially with the amount of work they did for me and the fact that it was done in such a timely manner. FYI, I have been to other shops before and really they could care less once your car leaves the shop, I would recommend Network to you only because they make everything seem more personal, they stand in your shoes and help you solve your problems based on your needs as best as they could, it was a hassle-free experience, and i will not hesitate to go back.
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- 5 Star Rating from Yelp.com
6/15/2009
An 'Honest and Reliable' Collision Center Review
christina m. - Los Angeles, CA
Let's face it, we all dread dealing with Mechanics. I've used Network 2 times now to repair significant damage to my car. I found them honest and reliable. Ok, the second time they kept the car 1 extra day past what they estimated. I don't think this is a big deal, as they called and explained the situation. They treated me with respect and the staff is friendly and they have a clean, comfy waiting room. Furthermore it is walking distance from the Metro, so you may not need to rent a car! If I ever have body damage again, I will go here even though I live downtown.
Network wants to offer Special Thanks to our customer Ross for his great Review of our work.
Ross placed a Review on both Yelp
and City Search...
"Thank you Ross, enjoy your Rolls!" |
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- 5 Star Rating from Yelp.com
6/4/2009
A 'Wholehearted' Testimonial
Liz H.- Los Angeles, CA
I took my car to Network after my first (and hopefully last) car accident, and they took amazing care of me! I had no idea how to handle the insurance, making sure the other driver would accept liability and pay for my car to be fixed, but Joe helped me with everything! He made the whole process exponentially easier, and took away a lot of my stress and anxiety.
Once all the liability and insurance payments were dealt with, the staff at Network fixed up my car like new! You would never know it had been pretty badly rear-ended, AND they did it in less time than expected! They even topped off my coolant when they noticed it was low!
When it finally came time to pick up my car, one of the guys stayed late to make sure I could pick it up after work and not be charged for another day's rental car!
Hopefully my car will never need body work done again, but if it does, I'll go straight back to Network Auto Body! I wholeheartedly recommend them! |
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- 5 Star Rating from Yelp.com
5/16/2009
'Ralph's the 'Bomb' satisfied customer comment
QT L. - Los Angeles, CA
Normally you hear about the bad things but I have to say, Network Auto Body was just awesome! The customer service there was second to none. Ralph is as good as it gets; he knows what it takes. Some idiot rear ended my Lexus GS350 and it was a mess. After an accident, cars are never the same but after Network did their "magic", you can't even tell that it was ever in an accident! Ralph is definitely the BOMB!!! |
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- 5 Star Rating from Yelp.com
5/12/2009
Interesting Personal Repair Review from
ross h. - Los Angeles, CA
I have been using Yelp for over 2 years to find out about restaurants and businesses but I've never had an account to write reviews. My experience with Network and all the people who work there(Ralph, Anthony etc..) was amazing and I had to share it with anyone who is looking for an auto body shop.
I have a pimp car, it's a Rolls Royce 1989 with only 46k miles on it, so when I needed to get work done on it, I called every shop that Yelp had good reviews and basically interviewed them to make sure they seem legit. When I called Network, I could tell from their confidence and experience working on high end cars that they were the best shop for the job. I took my car in and they told me they had a great rapport with my insurance company, sure enough they got them to approve to pay for all the damages!
If anyone has a high end car and their looking for the best service and good people who know what their actually talking about, take your car to Network Auto Body!Pros: the best auto body shop in LA! Wouldn't go anywhere else!
Cons: sorry but there are non unless you dont live close by
Pros: the best auto body shop in LA! Wouldn't go anywhere else!
Cons: sorry but there are non unless you dont live close by |
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- 5 Star Rating from Yelp.com
5/10/2009
Auto Body shop testimonial from
N. V.. - Los Angeles, CA
I had a good experience here, after having the bad experience of discovering my car had been side swiped while parked. I was gearing myself up for a huge hassle in getting it fixed, but everything turned out to be easy breezy between the auto body shop, my insurance company, and the car rental company. It took a week to fix my car, and it looks great. I may go back when I have some time to have them fix up some scratches and dings in other places on my car.
I found Network Auto Body on Yelp, btw. In all honesty, I was worried that some of the reviews were fake since there were so many good ones, but the place is legit. |
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- 5 Star Rating from Yelp.com
4/28/2009
Another Yelp Review from
Steven W. - Los Angeles, CA
Ralph and everyone else here treated me very well.
I was recently rear-ended and had $2000 worth of work to be done on my poor car. Network Auto Body and AAA handled everything quickly and with no fuss.
We found these guys on Yelp, thanks for steering us in the proper direction! |
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- 5 Star Rating from Yelp.com
4/15/2009
Collision Center Estimate Review from
Mark K. - Marina del Rey, CA
Those reviews were right. I went Network Auto Body today and I had a great experience. I only needed a minor fix for my Prius. They did the job for 60% of the cost estimate a Toyota dealer gave me and they did it fast. Everybody there was nice and professional too. |
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- 5 Star Rating from Yelp.com
4/5/2009
Excellent Service Review from
Ngaire H. - Van Nuys, CA
Just wanted to express my gratitude and thanks to Network Auto body!
I also agree - There is no auto body shop like Network Auto Body! The Customer Service you get surpasses everyone I have dealt with and it just seems to come naturally ! And, you couldn't even tell where the Dent was ! THANK YOU for taking care of me and my vehicle I appreciate all the professionalism, support, diligence and efficiency !
Ralph , Anthony and all the team you guys ROCK my world!!!! |
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CitySearch.com Visitors join in with their Reviews |
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5 Star Review from CitySearch.com
Quality Work
by mswhite25
April 12, 2009
I got rear ended, brought my car here to get the work done. They did a great job, work was done fast and the price was fair.
Pros: staff, location
Cons: none |
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Network Auto Body wants to thank all of our customers for taking their time to write such Great Reviews!
We Appreicate your business and your loyalty |
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- 5 Star Rating from Yelp.com
4/4/2009
No Pressure service - Review from
David Y. - San Fernando, CA
These guys are great. No pressure. Told be about the life time guarantee.
There was very expensive ($15k) damage to my Prius. It got fixed. Toyota forgot to plug a wire or two, and Network very politely took the car back and got it fixed. They didn't blame me as some other businesses might or claim that isn't covered.
If I ever need body work done again (I hope no more accidents) I'll be back here and will recommend to all my friends. They have a shop in North Hollywood as well.
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- 5 Star Rating from Yelp.com
3/23/09
Another seemless satisfaction Review from
Samantha L .- Los Angeles, CA
These guys were great. After some jerk hit my brand new parked toyota in a parking lot, i took my car to Network Autobody in Hollywood after reading all the great reviews from fellow yelppers. They took care of everything and dealt with the insurance company promptly. They even faxed a copy of my registration that i left in my car. They finished the job on time and my car looked like new. The work was seamless and the customer service from anthony and ralph wwas amazing. I def recommend this place for anyone who needs work done on their car and would go back there in a second.
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- 5 Star Rating from Yelp.com
3/7/09
Glowing Review from -
M. J. - Los Angeles, CA
I would rate these guys six stars if I could. An aggressive driver swiped my passenger side on the 405 and left a footlong scratch above my front tire. Then he sped off like a jackass, so I was on my own. I brought the car into Network Auto Body on all these Yelpers' recommendations -- I mean, have you ever seen a mechanic get such glowing reviews? Had to try them out.
Ralph took a look at the scratch, then got a rag and some polish and 5 minutes later my car was good as new. And this is the miracle part -- because it was such an easy fix, he didn't even charge me. He just gave me his card and asked that I keep him in mind the next time some idiot driver merges into my lane without permission.
Suffice to say, I'm hereby a lifer. |
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 - 4 Star Rating from Yelp.com
2/11/09
A 'stand up' testimonial from -
Peter B. E. .- Los Angeles, CA
Based on Yelp reviews and the convenience factor, we brought my wife's car here to fix a banged rear bumper. Since we were at the edge of the insurance co-pay, we decided to pay for the repair entirely out of our own pocket. Ralph was great, but when we went to pick up the car, my wife and I both thought that the color match on the new bumper was okay, but not perfect. Then entailed a long conversation with the guys (not Ralph) who were giving the car back to us about how to decide what was a good color match, them trying to convince us that the car was as good as it was going to get. We were on the fence about accepting the job, and then I noticed that the replaced tail light lens was not at all in alignment. The car was definitely going back for more work, and my wife and I left with a poor taste in our mouths. So why do they still get 4 stars? Because Ralph stepped in and apologized, hushed the other guys and agreed that the work had to be redone, and delivered the car back to us with the corrected color, the light in perfect alignment and also fully clayed as an apology for the inconvenience. I like to measure someone not by how they behave when everything goes right, but in those moments when things go wrong, and Ralph proved that he really is a stand up guy. |
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- 5 Star Rating from Yelp.com
1/7/09
Reasonable charge testimonial from -
Laura B.- Los Angeles, CA
My passenger side car window was smashed and I called Network Auto Body. They referred me to Sunglow Auto Glass (800) 464-0466. Sunglow showed up the same day I called, replaced my window, vacuumed all the shattered glass, and charged me $150 total. Not bad! |
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5 Star Review from CitySearch.com
Highly recommended Auto Body Shop
by zsf
January 02, 2009
I got rear-ended downtown last December (07) and did some research on-line to figure out where I was going to take my car. I wound up going with Network Auto Body. The place was clean. The customer service was some of the best I've received anywhere in LA (restaurants, retail, etc.) and my car was fixed up quickly and neatly. Six months later I swerved in the grove parking complex to avoid an SUV that never even saw me (driver was changing lanes on a cell phone) and scraped up passenger side, I took it back in to NAB and the service and work were as I remembered them. I don't know about classics or anything. My car isn't one, but it is in pristine condition thanks to their help. That's not to say they don't know about classics. Maybe they do? My experience didn't require them to.
Pros: Customer Service
Cons: I really don't have anything to write here. |
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- 5 Star Rating from Yelp.com
12/26/2008
Made the car look new again - from -
Paul G. -
Los Angeles, CA
Great place. i took my Euro sedan to get fixed here after a fender bender. They explained the condition of the car and what could be done to fix it. The costs were very reasonable (they only charged half of what I had been quoted from another autobody shop in Mid Wilshire) and even hooked me up with a ride to the car rental lot. And the best thing was they cleaned and detailed my car when they were finished with the repairs, so when I came back to pick up my car it looked brand new HAHA.
- 5 Star Rating from Yelp.com
10/19/2008
A Timely testimonial from -
Tina N. - Irvine, CA
There's no auto body shop like Network Auto body! Even though I live in OC, I don't mind the drive to LA to get my car fixed by them. Ralph is awesome, he has great customer service and everything was done in a timely fashion. |
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- 5 Star Rating from Yelp.com
09/09/2008
A 'Fantastic' Review of auto body work from -
jillian t - Hancock Park, CA
In February, 2008, I smashed my brand new Mazda 5 into a column of a parking garage. I took it to Network to fix based on the Yelp reviews. They were FANTASTIC for the following reasons:
1) Worked seamlessly with my insurance provider
2) Fixed a panel BY HAND when they learned it was on back order from Mazda (new model of car). This was even better because my extended warranty still applies, as it's the original part.
3) Excellent customer service. They actually sped up the repairs so I could have my car back in time for my wedding.
4) The car looks perfectly new. It looks like it did when I bought it.
So, yay Network Auto! I totally recommend these guys. Also, they have autographed pictures of celebrities they have worked with (I only remember the one of Elvira) in the waiting room.
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- 4 Star Rating from Yelp.com
08/08/2008
A repeat customerpotential from -
Tamara B. - Los Angeles, CA
I broke my driver-side mirror on my car and brought it to Network Auto Body to be fixed.
They were cool and seemed honest. The price was ok. I'm not sure if I was just being impatient or if it really does take 4 days to get a mirror.
I'd definitely go back to them if I had too.
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- 5 Star Rating from Yelp.com
07/29/2008
A Boutique Auto Body shop Review from -
Better Y . - CA
I wish every mechanic were this straightforward and easy. I had some fairly serious collision damage to my car. I brought it to Network after reading all the good yelps. Yelpers steered me right: Network did an efficient, thorough estimate, no monkey business, no upsell, no tap-dancing. Their waiting room is clean and comfortable, and feels like a nice living room. The work on my car was great, they did it on time, on estimate. They communicated really well throughout the process. Felt less like going to a mechanic and more like going to, well, some kind of boutique where they happen to do auto body work. I really like Network. |
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- 4 Star Review from Yelp
07/17008
A 'real and genuine' Review from -
Katherine S. - Hancock Park, CA
Ralph is the man I spoke with when he examined my car. He was so professional, so awesome. He made me feel like I came to the right place to have my car worked on. My TL came back looking better than ever and it even smelled like new. =) It took a bit longer than expected (a day over) but not a big deal. I'm just glad fellow yelpers gave me their honest feedback about this body shop. They're real, they're genuine. Good people which is rare to find. Hopefully you'll be just as convinced as me!! |
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- 5 Star Rating from Yelp.com
07/07/2008
A 'Terrific' Review from -
Lee C. - Los Angeles, CA
These guys are terrific. I will never go anywhere else. Fast. Reliable. They finish when they say they will.... Great customer service. You really can't go wrong with these guys
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. - 5 Star Rating from Yelp.com
06/19/2008
Helping the Customer Testimonial from -
Lesley H. - Los Angeles. - CA
My car is 4 years old and has some cosmetic damage. But most annoyingly, the passenger door has not opened for a year, due to a damaged fender. I don't really mind the dents and scratches, but I was really hoping the door could be functional again without bankrupting me.
I took my car to a body shop awhile ago that quoted me $3,800 to fix the door and side of my car. There was no way I could afford this, and I was feeling pretty discouraged. I decided to give repair another try based on the positive Yelp recommendations of Network Auto Body.
From the moment I got there, Ralph was really cool and helpful. He had the mechanics try to shift the fender with a wedge, just so the door could open again. It turned out to be a little more complicated, but the two mechanics worked for about 20 minutes, and fixed the door to the degree where it would open perfectly.
Afterward, Ralph gave me an estimate on the cosmetic repair of the car, and told me they would not even charge me for fixing the door! I would have been happy to pay, too, because that door has been a nightmare for the last year!
These are really great guys whose priority truly is to help the customer out, cliche as that might sound. I am planning to take my car back there for any other work that I may need done.
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- 4 Star Rating from Yelp.com
05/05/2008
Top Notch workmanship Review from -
Jason M. - Los Angeles, CA
I can definitely recommend Network Auto Body. They quoted me a price of $385 to replace my Audi A4 windshield. (It normally costs about $500 to replace it at the dealership).
When I went in and talked to Anthony he was courteous and helpful, and the price of the job came in 10 bucks under what they quoted me. The workmanship was top-notch.
I was hoping the job would be done the same day (and it took an extra day to get it done). Hence four stars instead of five. But they're a good shop |
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- 4 Star Rating from Yelp.com
04/15/2008
A Happy comment - ammended from -
Sara J. - Park La Brea, CA
Good service and an informed phone staff is key.
I'm amending my previous review of Network Auto Body, which wasn't very favorable. There was definitely a communication problem between their reception staff and the management, as I stated before, which lead to inconvenience and frustration on my part.
However, once breaking through the reception staff barrier and actually speaking with the manager, Darren, he was nothing but pleasant and cleared everything up. He apologized that I was given an incorrect completion date and additional wrong information by the reception staff.
My car looks great and is driving well. I went from being extremely disappointed with the service to happily satisfied in one call from Darren. It's amazing what a friendly voice and some clarification can do. |
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. - 5 Star Review from Yelp
03/27/2008
Thrilled with Kindness and attention from -
Bee A. - San Francisco, CA
Many thanks to the yelpers below for the useful reviews that led me to this place! I went yesterday for an estimate on some paint touch ups and potential minor body work as I am selling my car and want to be in perfect shape for the next lady or gent who owns it.
I drove in at 5:45, almost closing, and one twin checked me in while the other twin helped me out. Turned out all my minor issues were completely cosmetic and didn't need fixing! Twin #2 went through every one of my questions with me, gave me a price quote should I want the cosmetic work done, and even recommended a detailer.
I was absolutely thrilled with the kindness, speed and attention provided by everyone involved at Network Auto Body. I will update if I do plan on having actual work done here, but I suspect this place will remain 5 stars all the way. |
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